The Planet Group
Job DescriptionCall Center Representative3-month contract, extension possibleLocation:
Remote (EST hours)$16-18/hrMust Haves:
Call center experienceCustomer service skillsStrong typing skillsPreferred:
Advanced claims experienceExcelPowerPoint
Job Description:
The Call Center Representative is responsible for handling inbound calls from claimants regarding various claim inquiries.
These calls are received on multiple toll free lines that support multiple client companies.
In addition, the Call Center Representative answers and directs inbound calls on the Disability RMS main line.
The Call Center Representative also provides claims-related administrative support.
Note:
Shifts may vary, but all shifts are M-F, 8 hours per shift plus a half hour lunch break.
Responsibilities:
Taking calls for the Contact CenterProfessionalAccurate/Able to Interpret factsQuick typing speedEmpathetic/Calm DemeanorQualifications/Skills:
Phone skills Soft skills Ability to multi-taskAbility to use multiple screensAbility to use multiple systemsPowerPoint and Excel preferredAdvanced claims preferredRemoteAbout the Company:
The Planet Group.
Estimated Salary: $20 to $28 per hour based on qualifications.
Remote (EST hours)$16-18/hrMust Haves:
Call center experienceCustomer service skillsStrong typing skillsPreferred:
Advanced claims experienceExcelPowerPoint
Job Description:
The Call Center Representative is responsible for handling inbound calls from claimants regarding various claim inquiries.
These calls are received on multiple toll free lines that support multiple client companies.
In addition, the Call Center Representative answers and directs inbound calls on the Disability RMS main line.
The Call Center Representative also provides claims-related administrative support.
Note:
Shifts may vary, but all shifts are M-F, 8 hours per shift plus a half hour lunch break.
Responsibilities:
Taking calls for the Contact CenterProfessionalAccurate/Able to Interpret factsQuick typing speedEmpathetic/Calm DemeanorQualifications/Skills:
Phone skills Soft skills Ability to multi-taskAbility to use multiple screensAbility to use multiple systemsPowerPoint and Excel preferredAdvanced claims preferredRemoteAbout the Company:
The Planet Group.
Estimated Salary: $20 to $28 per hour based on qualifications.
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